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Privacy and cookie policy

1. Introduction

1.1. The O.T Practice Limited whose registered office is at 1 Park Road, Hampton, Surrey KT1 4AS takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.theotpractice.co.uk (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

1.2. If you have any queries about the policy, please get in touch with us by using the contact details set out at www.theotpractice.co.uk/contact and we will do our best to answer your questions.

2. Personal information collected

2.1. We will collect the following personal information from you:

2.1.1. Name

2.1.2. Email address and telephone number.

3. Use of this information

3.1. The information will be used by us or our agents or subcontractors in order to:

3.1.1. Communicate with you on any matter relevant to our products and services;

3.1.2. Send you information about our products and services;

3.1.3. Carry out marketing analysis and make general improvements to our Site;

3.1.4. To obtain your view or comments on the services we provide;

3.1.5. To help us plan any other promotional activity.

4. Sharing this information

4.1. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, but we will take steps with the aim of ensuring that your privacy rights continue to be protected. As part of that process your details may be disclosed to our advisors, any prospective purchaser and their advisors and will be passed on to the new owners of the business.

4.2. Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a Court order or for the purposes of prevention of fraud or other crime).

5. Information automatically collected from your computer

5.1. Log files/IP address: When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.

5.2. We may also gather non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

6. Cookies

Cookies are small files transferred to your computer’s hard drive through your web browser. They are widely used in order to make websites work, or to work more efficiently, as well as providing information to the owners of the site.

This site uses essential cookies to store temporary information during your visit. It also uses cookies from Google Analytics and Vimeo.

The cookies used on this site are:

Provider Name Purpose More info
Set by us XSRF-TOKEN, laravel_session These cookies store temporary information to enable site functionality. They expire with your user session. -
CloudFlare __cfduid _cfduid is necessary for site security to ensure there are no restrictions to access based on the IP address the visitor is coming from. It does not use or store any user identifiers or personally identifiable information. -
Google Analytics _utma, _utmb, _utmc, _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy
YouTube We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Emeded Video information

To learn more about cookies and how to control and delete them visit www.aboutcookies.org

7. Information about other products and services

7.1. From time to time we may send you information about The O.T Practice Limited’s products and services which we think may be of interest to you.

7.2. You can tell us to stop this at any time by sending an email to [email protected]

8. Changes to your details

8.1. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us [email protected]

9. Security

The internet is not a secure medium. However, we have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.

10. Linking to third party websites

10.1. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

10.2. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

11. Transferring your information outside of Europe

11.1. As part of the services offered to you through the Site, the information you provide to us maybe transferred to countries, outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. These countries may not have similar data protection law to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

11.2. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

12. Contact us

12.1. If at any time you would like to contact us with your view about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at [email protected].