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Call our team for more information about our services and costs
0330 024 9910

Our practice team

Our office based team are always on the end of the phone to help. Meet the team below and find out about some of the key people you may come into contact with at The OT Practice. To speak to any of us please call the office on 0330 024 9910.

Senior Management Team

Our directors and department heads

Nikki Thompson BSc (Hons) OT

Executive Director

Nikki is the founder and co-owner of The OT Practice. She is an OT by background and has oversight for the delivery of all clinical services and client relations.

More about Nikki

Nikki Thompson BSc (Hons) OT

Executive Director

Nikki brought together her extensive clinical experience with forward thinking entrepreneurialism to found The OT Practice in 2006. Initially working as an independent practitioner Nikki has built The OT Practice into a first class therapy business. She is passionate about delivering enhanced core clinical skills to the private and commercial sector without the waiting lists or red tape that is often associated with statutory services.

The OT Practice maintains close and successful relationships with its private, commercial and local authority clients consistently delivering a high quality service that Nikki would expect for her own family – the very best.

Nikki has an interest in research, authoring articles published in the International Journal of Therapy and Rehabilitation and the Occupational Therapy News, and is also a book reviewer for the British Journal of Occupational Therapy.

Nikki maintains a high level of professional development and supervision. She has served on the National Executive Committee of the College of Occupational Therapists’ Specialist Section in Independent Practice and regularly attends conferences and seminars to enhance her own practice and that of her team.

Giles Thompson

Managing Director

Giles is a co-owner of The OT Practice and is responsible for the internal business operations, finance and realising The OT Practice's strategic goals.

More about Giles

Giles Thompson

Managing Director

Giles is responsible for the business operations at The OT Practice.

He joined the team in 2014 with the remit to help establish and implement a growth strategy for the business in line with the high expectations of our clients.

With over 20 years of experience in product development and business operations, he has been instrumental in the creation of Practice Plus, our therapy business workflow system, and refining the processes that underpin it.

Formerly Giles was a member of the executive committee at Financial News, where he was responsible for the technology and internal operations strategy. Following a long term plan to prepare the company for sale it was successfully sold for £30m to Dow Jones, the owner of The Wall Street Journal.

Matthew Bertram

Clinical Operations Director

Matthew is responsible for the service delivery of all clinical work, overseeing our team of Client Managers, Account Managers and Therapists. He is also our Safeguarding lead.

More about Matthew

Matthew Bertram

Clinical Operations Director

Matthew joined The OT Practice after working in the case management industry for over 10 years, focussing mainly on catastrophic injuries.

He worked in a management capacity and was responsible for introducing systems and processes to significantly enhance quality and efficiency and achieve strong growth. He has managed teams of health professionals in the delivery of clinical services involving complex cases and gained exposure to a broad range of clinical areas within rehabilitation/case management, such as paediatrics, brain injury, spinal injury, psychological trauma, amputation and complex orthopaedics.

At The OT Practice Matthew is responsible for overall service delivery and oversees our clinical team of Client Managers. He is also the company's Safeguarding lead.

Client Management Team

Our client managers are OTs who are responsible for managing all enquiries and cases for our individually referred clients.

Victoria Clark BSc (Hons) OT

Clinical Services Manager (Adults)

Victoria, an experienced OT, is the Clinical Services Manager supervising the team looking after adults cases, mainly working on referrals from case managers and solicitors.

More about Victoria

Victoria Clark BSc (Hons) OT

Clinical Services Manager (Adults)

Victoria joined The OT Practice client management team following over 7 years clinical experience working as an occupational therapist in statutory services and for private companies.

Victoria mainly works with our professional clients, such as case managers and solicitors, providing a comprehensive and timely service from enquiry through to assessment and treatment.

Through her experience working in the community and with inpatients, Victoria has gain a broad range of skills, which are essential in her role as the Clinical Services Manager (Adults) for The OT Practice. In particular she has a special interest in and knowledge of rehabilitation, equipment provision, moving and handling, older adult care, falls prevention and dementia care.

In addition to her clinical work, Victoria has management experience within an inpatient rehabilitation service, which she help set up and led a multidisciplinary team. This combination of management and clinical experience, together with her passion for OT, gives Victoria the insight, knowledge and commitment to provide her clients with an exceptional level of service.

Sarah Stagg BSc (Hons) OT

Clinical Services Manager (Paediatrics)

With a broad range of experience within the clinical specialism of paediatric occupational therapy over 21 years, Sarah oversees the day to day delivery of the services delivered to The OT Practice’s youngest client group.

More about Sarah

Sarah Stagg BSc (Hons) OT

Clinical Services Manager (Paediatrics)

Sarah is our Clinical Services Manager for paediatrics and looks after our youngest client group.

Overseeing each case referred to ‘The OT Practice Kids’, Sarah manages the paediatric team; providing professional advice and support to referrers, the expert therapists and the office based team.

Skilled at working with a multitude of referrers, Sarah appreciates the diversity of case handling required. From case managers to parents she is able to provide expert clinical and professional guidance, ensuring the services offered and delivered are tailored to each individual client’s needs.

After an extensive NHS career providing comprehensive paediatric experience of both complex and clinical cases Sarah brings her knowledge and skills to the private market, constantly reviewing our services to ensure timely, high quality, bespoke service delivery.

Also facilitating the recruitment and induction of specialist, paediatric therapists, Sarah ensures a high standard of assessments and interventions for our clients from the best OTs nationwide.

Her passion for high quality care, knowledge of the paediatric networks and suppliers and extensive experience mean our youngest client group and their supporting therapists are in expert hands.

Cassandra Langham

Client Coordinator (Adults)

Cassie is our client coordinator for our adult cases, working hand in hand with Victoria as the lead clinician, providing dedicated case oversight, liaison and administration.

Phillippa Stone

Client Coordinator (Paediatrics)

Phillippa is our client coordinator for our paediatric cases, working hand in hand with Sarah as the lead clinician, providing dedicated case oversight, liaison and administration.

Sandra Roberts

Senior Administrator

Sandra leads our team of administrative staff who support our client managers and account managers, ensuring all our cases are kept on track and running smoothly.

Zoe Collinson

Client Manager Administrative Assistant (Paediatrics)

Zoe is our paediatric client manager assistant, working with Sarah and Phillippa to ensure the smooth running of our paediatric cases.

Chloe Jones

Client Manager Administrative Assistant (Adults)

Chloe is our client manager assistant, working closely with Victoria, Ros and Cassie to provide dedicated administrative support for the adults team.

Katie Moore

Referrals Coordinator

Katie is our referrals coordinator dedicated to our private client enquiries, providing information about our services and working hand in hand with Victoria and Sarah to ensure all private enquiries are on track and running smoothly.

Miranda Hughes

Client Coordinator (Adults)

Miranda is our client coordinator for our adult cases, working hand in hand with Victoria as the lead clinician, providing dedicated case oversight, liaison and administration.

Clinical Leads

Our clinical leads are experts in their field, providing clinical governance, supervision, training and leadership to our OT teams.

Emma Foreman BSc (Hons), MSc (Dist) OT

Lead Occupational Therapist- Housing & Equipment

Emma, an experienced OT, is The OT Practice's Clinical Lead for our Housing and Equipment team. Through her leadership she ensures the OT’s in her team are equipped to deliver the most up to date and clinically evidenced practices to our clients.

More about Emma

Emma Foreman BSc (Hons), MSc (Dist) OT

Lead Occupational Therapist- Housing & Equipment

Emma has been practicing as an Occupational Therapist for over 12 years spanning management and client facing roles. She has a strong background in health, education and social care both in the UK and overseas.

Emma's previous roles have included working at the frontline in Housing and Equipment assessment, provision and training for adults and children within social care. She has extensive experience in training on both equipment and moving and handling. Emma's roles have also taken her overseas to Dubai where she worked with international clients for 3 years.

In 2017 she completed a Masters in Occupational Therapy, which has equipped her with up to date research within OT and provided her inspiration to be innovative in her own practice.

Lynn Thompson BSc (Hons) OT


With over 25+ years of being an OT and her extensive experience of management, Lynn is our Paediatric Clinical Lead. Lynn provides her paediatric team with guidance and support sharing best practices and providing peer mentoring to enhance overall clinical delivery to our clients.

More about Lynn

Lynn Thompson BSc (Hons) OT


Lynn has specialised working with children and young adults for many years, in the past she has combined working in private and statutory services as well as undertaking medico-legal assessments. Previously Lynn also worked for the NHS as a manager for the Paediatric OT team, and has proven leadership and management qualities.

Under her direction, the paediatric team continues to grow and evolve to be leading providers of specialist paediatric occupational therapy to individual referrers, case managers, LEA’s, solicitors and insurance industries. Lynn will act not only as a mentor and guide to her fellow OT team but also complete clinical assessment and treatment. Lynn’s passion and dedication to her practice means she takes a genuine interest in her clients and ensures her therapy programmes make a real difference to her client’s lives. This dedication will be shared as she supports the paediatric therapist team in their clinical practice and own development.

Key Accounts Team

Our team responsible for delivering large or ongoing projects.

Fiona Wilson

Account Manager

Fiona is our Account Manager who looks after our commercial clients where we are under contract to deliver ongoing services. She is responsible for project planning and daily management.

More about Fiona

Fiona Wilson

Account Manager

Fiona is our Account Manager who oversees and manages our longer term accounts by working closely with our clients and therapists on a daily basis.

Fiona joined the team in 2015 and brings excellent people and project management skills, which she has developed in recent years working on high profile projects for a range of clients. She regularly goes the extra mile to ensure clients genuinely feel valued and makes sure all project administration, reports and finances are in order and organised. The projects Fiona works on involve ongoing occupational therapy and assessment services to people of all ages through housing associations, local authorities, schools and care homes. Her main goal is to ensure that our clients are provided with a high quality service and given the support they need.

Graduating in April 2015 from a part-time Business Management degree, Fiona has a great deal of business, strategy and management skills and knowledge which make her a perfect fit for the Account Manager role.

If you would like more information on what we do at The OT Practice and how we can assist you with ongoing OT support, then please drop Fiona an email or give her a call.

Yasmin Goodfellow

Key Accounts Coordinator

Yasmin is our Key Accounts Coordinator who provides dedicated administrative support to specific long-term projects and is responsible for day to day activities and ensuring quality.

Natalie Wilson

Key Accounts Administrative Assistant

Natalie is our Key Accounts Assistant responsible for the administration of our Deprivation of Liberty Safeguards (DoLS) projects.

Grace Morgan

Key Accounts Administrative Assistant

Grace is one of our Key Accounts Assistants providing administrative support across a variety of projects and is responsible for daily project management activities and quality assurance.

Eleanor Godfrey

Key Accounts Administrative Assistant

Eleanor is our Key Accounts Assistant who provides dedicated administrative support to a variety of projects and is responsible for day to day activities and ensuring quality.

Operations & HR

Our operations staff responsible for internal functions and managment of our therapist network.

Tim Moss

IT & Development Manager

Tim is our IT & Development Manager responsible for our IT systems, supporting staff and therapists with technical issues, and continually enhancing our workflow applications.

Sarah-Jane Khalil

Receptionist & Office Administrator

Sarah-Jane is most likely to be the first person you speak to when you phone us or see when visit us. If she is unable to help you herself she will be able to direct you to the person who can.

Debbie Nicholls

Financial Controller

Debbie is our financial controller who looks after the finances of the business and our day to day bookkeeping, supporting both our staff and therapist team.

Our therapy team

We bring together a first-class team of several hundred OTs, chosen for their track record of professional excellence, specialist skills and integrity.

Find out more

Join our therapy team

We welcome enquiries from talented OTs interested in joining our team, even if you are not currently in independent practice.

Benefits of joining

Careers at The OTP

Interested in becoming a member of a trusted, fast growing team who are focused on strong client relationships and quality care?

See vacancies