Our practice team

Nikki Thompson

Executive Director

Nikki brought together her extensive clinical experience with forward thinking entrepreneurialism to found The OT Practice in 2006. Initially working as an independent practitioner Nikki has built The OT Practice into a first class therapy business. She is passionate about delivering enhanced core clinical skills to the private and commercial sector without the waiting lists or red tape that is often associated with statutory services.

The OT Practice maintains close and successful relationships with its private, commercial and local authority clients consistently delivering a high quality service that Nikki would expect for her own family – the very best.

Nikki has an interest in research, authoring articles published in the International Journal of Therapy and Rehabilitation and the Occupational Therapy News, and is also a book reviewer for the British Journal of Occupational Therapy.

Nikki maintains a high level of professional development and supervision. She has served on the National Executive Committee of the College of Occupational Therapists’ Specialist Section in Independent Practice and regularly attends conferences and seminars to enhance her own practice and that of her team.

Giles Thompson

Operations Director

Giles is responsible for the business operations at The OT Practice.

He joined the team in 2014 with the remit to help establish and implement a growth strategy for the business in line with the high expectations of our clients.

With over 20 years of experience in product development and business operations, he has been instrumental in the creation of Practice Plus, our therapy business workflow system, and refining the processes that underpin it.

Formerly Giles was a member of the executive committee at Financial News, where he was responsible for the technology and internal operations strategy. Following a long term plan to prepare the company for sale it was successfully sold for £30m to Dow Jones, the owner of The Wall Street Journal.

Wendy Giles

HR Director

Wendy is our HR & Therapist Director with responsibility for supporting and growing our nationwide network of skilled Occupational Therapists.

Wendy ensures that we have good geographical therapist coverage throughout the UK as well as the quality of those therapists. She ensures they hold the correct registrations, have the right clinical experience and personal qualities to deliver the highest quality care and service we pride ourselves on.

She has a strong background in HR and recruitment in both the public and private sectors ranging from the police force to education. She applies her in-depth knowledge of employment law, recruitment processes, CPD and training procedures to ensure that The OT Practice are recruiting only the best therapists to represent our brand.

Wendy has previously worked in a special educational needs setting and understands the importance of looking after our client’s. Her role with The OT Practice is to ensure that the quality assurance happens behind the scenes to allow the OT and client to concentrate on building a strong therapeutic relationship.

If you are interested in private practice and think that you can work to the standards we are looking for then make sure you go and say hello at one of the recruitment events we are attending or drop Wendy an email or call, she will be delighted to hear from you.

Matthew Bertram

Clinical Operations Manager

Matthew joined the OT Practice after working in the case management industry for over 10 years, focussing mainly on catastrophic injuries.

He worked in a management capacity and was responsible for introducing systems and processes to significantly enhance quality and efficiency and achieve strong growth. He has managed teams of health professionals in the delivery of clinical services involving complex cases and gained exposure to a broad range of clinical areas within rehabilitation/case management, such as paediatrics, brain injury, spinal injury, psychological trauma, amputation and complex orthopaedics.

At The OT Practice Matthew is responsible for overall service delivery and oversees our clinical team of Client Managers. He is also the company's Safeguarding lead.

Ros Barham

Client Manager (Adults)

Ros joins The OT Practice Client Management team following 15 years clinical experience as an occupational therapist in statutory, private and voluntary organisations. She has developed her skills in areas such as stroke rehabilitation, equipment & housing, moving & handling, vocational rehabilitation, older people and falls prevention. This experience covers acute, rehabilitation and community settings both nationally and internationally including New Zealand, Gibraltar and Kenya.

Ros has also held management and leadership positions within commercial healthcare organisations enhancing her clinical expertise with a practical, organised and client focused approach. In addition to the significant experience she has gained through her working career, Ros holds a Masters in Advanced Occupational Therapy.

Having a highly experienced OT on the end of the phone to support clients, referrers and our therapy team is in line with our continued commitment to providing highest possible care and level of service.

Victoria Clark

Client Manager (Adults)

Victoria joined The OT Practice client management team following over 7 years clinical experience working as an occupational therapist in statutory services and for private companies.

Victoria mainly works with our professional clients, such as case managers and solicitors, providing a comprehensive and timely service from enquiry through to assessment and treatment.

Through her experience working in the community and with inpatients, Victoria has gain a broad range of skills, which are essential in her role as an OT Practice client manager. In particular she has a special interest in and knowledge of rehabilitation, equipment provision, moving and handling, older adult care, falls prevention and dementia care.

In addition to her clinical work, Victoria has management experience within an inpatient rehabilitation service, which she help set up and led a multidisciplinary team. This combination of mangement and clinical experience, together with her passion for OT, gives Victoria the insight, knowledge and commitment to provide her clients with an exceptional level of service.

Sarah Stagg

Client Manager (Paediatrics)

Sarah is our Client Manager for paediatrics and looks after our youngest client group.

As ‘The OT Practice Kids’ brand grows we are proud to have Sarah on the end of the phone to support both clinical and complex paediatric enquiries, cases and therapists.

Sarah is skilled at working with a multitude of referrers and appreciates the diversity of case handling required. From case managers to parents she is able to provide expert clinical and professional guidance.

After an extensive NHS career providing comprehensive paediatric experience of both complex and clinical cases Sarah brings her knowledge and skills to the private market.

Her passion for high quality care, knowledge of the paediatric networks and suppliers and extensive experience mean our youngest client group and their supporting therapists are in expert hands.

Having a highly experienced OT on the end of the phone to support clients, referrers and our growing paediatric therapy team is in line with our continued commitment to providing highest possible care and level of service.

Fiona Bell

Account Manager

Fiona is our Account Manager who oversees and manages our longer term accounts by working closely with our clients and therapists on a daily basis.

Fiona joined the team in 2015 and brings excellent people and project management skills, which she has developed in recent years working on high profile projects for a range of clients. She regularly goes the extra mile to ensure clients genuinely feel valued and makes sure all project administration, reports and finances are in order and organised. The projects Fiona works on involve ongoing occupational therapy and assessment services to people of all ages through housing associations, local authorities, schools and care homes. Her main goal is to ensure that our clients are provided with a high quality service and given the support they need.

Graduating in April 2015 from a part-time Business Management degree, Fiona has a great deal of business, strategy and management skills and knowledge which make her a perfect fit for the Account Manager role.

If you would like more information on what we do at The OT Practice and how we can assist you with ongoing OT support, then please drop Fiona an email or give her a call.