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Our practice team

Our office based team are always on the end of the phone to help. Meet the team below and find out about some of the key people you may come into contact with at The OT Practice. To speak to any of us please call the office on 0330 024 9910.

Senior Management Team

Our directors and department heads

Nikki Thompson

Executive Director

Nikki is the founder and co-owner of The OT Practice. She is an OT by background and has oversight for the delivery of all clinical services and client relations.

More about Nikki

Nikki Thompson

Executive Director

Nikki brought together her extensive clinical experience with forward thinking entrepreneurialism to found The OT Practice in 2006. Initially working as an independent practitioner Nikki has built The OT Practice into a first class therapy business. She is passionate about delivering enhanced core clinical skills to the private and commercial sector without the waiting lists or red tape that is often associated with statutory services.

The OT Practice maintains close and successful relationships with its private, commercial and local authority clients consistently delivering a high quality service that Nikki would expect for her own family – the very best.

Nikki has an interest in research, authoring articles published in the International Journal of Therapy and Rehabilitation and the Occupational Therapy News, and is also a book reviewer for the British Journal of Occupational Therapy.

Nikki maintains a high level of professional development and supervision. She has served on the National Executive Committee of the College of Occupational Therapists’ Specialist Section in Independent Practice and regularly attends conferences and seminars to enhance her own practice and that of her team.

Giles Thompson

Operations Director

Giles is a co-owner of The OT Practice and is responsible for the internal business operations, finance and realising The OT Practice's strategic goals.

More about Giles

Giles Thompson

Operations Director

Giles is responsible for the business operations at The OT Practice.

He joined the team in 2014 with the remit to help establish and implement a growth strategy for the business in line with the high expectations of our clients.

With over 20 years of experience in product development and business operations, he has been instrumental in the creation of Practice Plus, our therapy business workflow system, and refining the processes that underpin it.

Formerly Giles was a member of the executive committee at Financial News, where he was responsible for the technology and internal operations strategy. Following a long term plan to prepare the company for sale it was successfully sold for £30m to Dow Jones, the owner of The Wall Street Journal.

Wendy Giles

HR Director

Wendy is responsible for supporting and growing our team of internal staff and our nationwide network of OTs, including setting policies and standards.

More about Wendy

Wendy Giles

HR Director

Wendy is our HR & Therapist Director with responsibility for supporting and growing our nationwide network of skilled Occupational Therapists.

Wendy ensures that we have good geographical therapist coverage throughout the UK as well as the quality of those therapists. She ensures they hold the correct registrations, have the right clinical experience and personal qualities to deliver the highest quality care and service we pride ourselves on.

She has a strong background in HR and recruitment in both the public and private sectors ranging from the police force to education. She applies her in-depth knowledge of employment law, recruitment processes, CPD and training procedures to ensure that The OT Practice are recruiting only the best therapists to represent our brand.

Wendy has previously worked in a special educational needs setting and understands the importance of looking after our client’s. Her role with The OT Practice is to ensure that the quality assurance happens behind the scenes to allow the OT and client to concentrate on building a strong therapeutic relationship.

If you are interested in private practice and think that you can work to the standards we are looking for then make sure you go and say hello at one of the recruitment events we are attending or drop Wendy an email or call, she will be delighted to hear from you.

Matthew Bertram

Clinical Operations Manager

Matthew is responsible for the day to day service delivery of all clinical work, overseeing our team of Client Managers, Account Managers and Therapists.

More about Matthew

Matthew Bertram

Clinical Operations Manager

Matthew joined the OT Practice after working in the case management industry for over 10 years, focussing mainly on catastrophic injuries.

He worked in a management capacity and was responsible for introducing systems and processes to significantly enhance quality and efficiency and achieve strong growth. He has managed teams of health professionals in the delivery of clinical services involving complex cases and gained exposure to a broad range of clinical areas within rehabilitation/case management, such as paediatrics, brain injury, spinal injury, psychological trauma, amputation and complex orthopaedics.

At The OT Practice Matthew is responsible for overall service delivery and oversees our clinical team of Client Managers.

Client Management Team

Our client managers are OTs who are responsible for managing all enquiries and cases for our individually referred clients.

Ros Barham

Clinical Team Lead

Ros, an experienced OT, has oversight of all clinical care delivered by The OT Practice, in addition to looking after our adult private individual and charity clients.

More about Ros

Ros Barham

Clinical Team Lead

Ros joins The OT Practice Client Management team following 15 years clinical experience as an occupational therapist in statutory, private and voluntary organisations. She has developed her skills in areas such as stroke rehabilitation, equipment & housing, moving & handling, vocational rehabilitation, older people and falls prevention. This experience covers acute, rehabilitation and community settings both nationally and internationally including New Zealand, Gibraltar and Kenya.

Ros has also held management and leadership positions within commercial healthcare organisations enhancing her clinical expertise with a practical, organised and client focused approach. In addition to the significant experience she has gained through her working career, Ros holds a Masters in Advanced Occupational Therapy.

Having a highly experienced OT on the end of the phone to support clients, referrers and our therapy team is in line with our continued commitment to providing highest possible care and level of service.

Victoria Clark

Client Manager (Adults)

Victoria, an experienced OT, is one of our Client Managers who looks after enquiries relating to adults, mainly working on referrals from case managers and solicitors.

More about Victoria

Victoria Clark

Client Manager (Adults)

Victoria joined The OT Practice client management team following over 7 years clinical experience working as an occupational therapist in statutory services and for private companies.

Victoria mainly works with our professional clients, such as case managers and solicitors, providing a comprehensive and timely service from enquiry through to assessment and treatment.

Through her experience working in the community and with inpatients, Victoria has gain a broad range of skills, which are essential in her role as an OT Practice client manager. In particular she has a special interest in and knowledge of rehabilitation, equipment provision, moving and handling, older adult care, falls prevention and dementia care.

In addition to her clinical work, Victoria has management experience within an inpatient rehabilitation service, which she help set up and led a multidisciplinary team. This combination of mangement and clinical experience, together with her passion for OT, gives Victoria the insight, knowledge and commitment to provide her clients with an exceptional level of service.

Sarah Stagg

Client Manager (Paediatrics)

Sarah looks after enquiries relating to children. She is an experienced paediatric OT who mainly manages our complex cases and will be able to answer any questions you may have.

More about Sarah

Sarah Stagg

Client Manager (Paediatrics)

Sarah is our Client Manager for paediatrics and looks after our youngest client group.

As ‘The OT Practice Kids’ brand grows we are proud to have Sarah on the end of the phone to support both clinical and complex paediatric enquiries, cases and therapists.

Sarah is skilled at working with a multitude of referrers and appreciates the diversity of case handling required. From case managers to parents she is able to provide expert clinical and professional guidance.

After an extensive NHS career providing comprehensive paediatric experience of both complex and clinical cases Sarah brings her knowledge and skills to the private market.

Her passion for high quality care, knowledge of the paediatric networks and suppliers and extensive experience mean our youngest client group and their supporting therapists are in expert hands.

Having a highly experienced OT on the end of the phone to support clients, referrers and our growing paediatric therapy team is in line with our continued commitment to providing highest possible care and level of service.

Alexandra Fearn

Client Manager (Paediatrics)

Alexandra, an experienced paediatric OT, is one of our Client Managers who looks after enquiries and manages cases relating to children from our private clients.

More about Alexandra

Alexandra Fearn

Client Manager (Paediatrics)

Alexandra is one of our Paediatric Client Managers who is available to support parents, carers and therapists with enquiries related to children and young people.

Alexandra is a Paediatric Occupational Therapist with a wide range of experience working with children and families in both the public and private sector; with particular knowledge, post graduate training and experience in sensory processing, fine and gross motor skills, seating and postural management, coordination and attachment and psycho social difficulties in young people.

She is passionate about providing child centred, inclusive strategies and advice for children and their families to achieve their goals. Alexandra is here to give support and guidance to both the families and our therapists to ensure we achieve these goals and provide the best care possible.

Sandra Roberts

Senior Administrator

Sandra leads our team of administrative staff who support our client managers and account managers, ensuring all our cases are kept on track and running smoothly.

Katie Moore

Client Manager Assistant (Adults)

Katie is our client manager assistant dedicated to our adult clients, working hand in hand with Victoria and Ros to ensure all our adult cases are on track and running smoothly.

Key Accounts Team

Our team responsible for delivering large or ongoing projects.

Fiona Bell

Account Manager

Fiona is our Account Manager who looks after our commercial clients where we are under contract to deliver ongoing services. She is responsible for project planning and daily management.

More about Fiona

Fiona Bell

Account Manager

Fiona is our Account Manager who oversees and manages our longer term accounts by working closely with our clients and therapists on a daily basis.

Fiona joined the team in 2015 and brings excellent people and project management skills, which she has developed in recent years working on high profile projects for a range of clients. She regularly goes the extra mile to ensure clients genuinely feel valued and makes sure all project administration, reports and finances are in order and organised. The projects Fiona works on involve ongoing occupational therapy and assessment services to people of all ages through housing associations, local authorities, schools and care homes. Her main goal is to ensure that our clients are provided with a high quality service and given the support they need.

Graduating in April 2015 from a part-time Business Management degree, Fiona has a great deal of business, strategy and management skills and knowledge which make her a perfect fit for the Account Manager role.

If you would like more information on what we do at The OT Practice and how we can assist you with ongoing OT support, then please drop Fiona an email or give her a call.

Yasmin Goodfellow

Key Accounts Assistant

Yasmin is one of our Key Accounts Assistants who provides dedicated administrative support to specific long-term projects and is responsible for day to day activities and ensuring quality.

Lydia Dudley

Key Accounts Assistant

Lydia is one of our Key Accounts Assistants providing administrative support across a variety of projects and is responsible for daily project management activities and quality assurance.

Operations & HR

Our operations staff responsible for internal functions and managment of our therapist network.

Leanne Flynn

Practice Manager

Leanne is our Practice Manager and through her exceptional knowledge of the business provides support to our clients, therapists and office staff, where she is often the first point of contact.

Tim Moss

IT & Development Manager

Tim is our IT & Development Manager responsible for our IT systems, supporting staff and therapists with technical issues, and continually enhancing our workflow applications.

Amey Stevens

HR Assistant

Amey is our HR Assistant who supports Wendy and the team with the recruitment and day to day management of our fast growing network of therapists.

Maria Lo Nigro

Financial Controller

Maria is our financial controller who looks after the finances of the business and our day to day bookkeeping, supporting both our staff and therapist team.

Nicole Faulkner

Receptionist

Nicole is our practice receptionist and is responsible for ensuring all our clients are transferred to the most appropriate team member to help them with their enquiry.

Our therapy team

We bring together a first-class team of several hundred OTs, chosen for their track record of professional excellence, specialist skills and integrity.

Find out more

Join our therapy team

We welcome enquiries from talented OTs interested in joining our team, even if you are not currently in independent practice.

Benefits of joining

Careers at The OTP

Interested in becoming a member of a trusted, fast growing team who are focused on strong client relationships and quality care?

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