Call on 0330 024 9910

Call for more information and costs or if you are enquiring for yourself or a family member you can use our online cost guide for individuals.

Our practice team

Our office based team are always on the end of the phone to help. Meet the team below and find out about some of the key people you may come into contact with at The OT Practice. To speak to any of us please call the office on 0330 024 9910.

Senior Management

Our executive team

Nikki Thompson BSc (Hons) OT

Executive Director

Nikki is the founder and co-owner of The OT Practice. She is an OT by background and has oversight for the delivery of all clinical services and client relations.

More about Nikki

Nikki Thompson BSc (Hons) OT

Executive Director

Nikki brought together her extensive clinical experience with forward thinking entrepreneurialism to found The OT Practice in 2006. Initially working as an independent practitioner Nikki has built The OT Practice into a first class therapy business. She is passionate about delivering enhanced core clinical skills to the private and commercial sector without the waiting lists or red tape that is often associated with statutory services.

The OT Practice maintains close and successful relationships with its private, commercial and local authority clients consistently delivering a high quality service that Nikki would expect for her own family – the very best.

Nikki has an interest in research, authoring articles published in the International Journal of Therapy and Rehabilitation and the Occupational Therapy News, and is also a book reviewer for the British Journal of Occupational Therapy.

Nikki maintains a high level of professional development and supervision. She has served on the National Executive Committee of the College of Occupational Therapists’ Specialist Section in Independent Practice and regularly attends conferences and seminars to enhance her own practice and that of her team.

Giles Thompson

Managing Director

Giles is a co-owner of The OT Practice and is responsible for the internal business operations, finance and realising The OT Practice's strategic goals.

More about Giles

Giles Thompson

Managing Director

Giles is responsible for the business operations at The OT Practice.

He joined the team in 2014 with the remit to help establish and implement a growth strategy for the business in line with the high expectations of our clients.

With over 20 years of experience in product development and business operations, he has been instrumental in the creation of Practice Plus, our therapy business workflow system, and refining the processes that underpin it.

Formerly Giles was a member of the executive committee at Financial News, where he was responsible for the technology and internal operations strategy. Following a long term plan to prepare the company for sale it was successfully sold for £30m to Dow Jones, the owner of The Wall Street Journal.

Matthew Bertram

Group Operations Director

Matthew is responsible for the delivery of clinical services across all divisions, overseeing the operations of our Client Management teams, Key Account team and Therapists. He is also our Safeguarding lead.

More about Matthew

Matthew Bertram

Group Operations Director

Matthew joined The OT Practice after working in the case management industry for over 10 years, focussing mainly on catastrophic injuries.

He worked in a management capacity and was responsible for introducing systems and processes to significantly enhance quality and efficiency and achieve strong growth. He has managed teams of health professionals in the delivery of clinical services involving complex cases and gained exposure to a broad range of clinical areas within rehabilitation/case management, such as paediatrics, brain injury, spinal injury, psychological trauma, amputation and complex orthopaedics.

At The OT Practice Matthew is responsible for overall service delivery and oversees our clinical team of Client Managers. He is also the company's Safeguarding lead.

Sarah Doyle BSc (Hons) Physio

Therapist Network Director

Sarah is responsible for our Therapist Network, including finding talented OTs to join our team, providing support to new joiners and ongoing development for existing members.

Ian Charlton

Business Development Director

Ian is responsible for the team that assists our prospective clients and ensures relationships with our existing customers are well looked after.

Chris Hall

Operations Director (Clinical Services)

Chris is responsible for the delivery of services within our Clinical Services division, overseeing our private clients & charities team, our education team and case management team.

Daren Pemberton

Head of Sales

Daren works with our prospective business clients looking for tailored solutions, immediate or longterm. He collaborates with new customers to identify and understand their needs, and facilitate contractual arrangements.

Client Management Team

Our client managers and their teams are responsible for managing all enquiries and cases for our individually referred clients.

Victoria Clark BSc (Hons) OT

Snr Clinical Services Manager

Victoria, an experienced OT, is the Clinical Services Manager supervising the team looking after referrals from our case managers, solicitors and other professional clients.

More about Victoria

Victoria Clark BSc (Hons) OT

Snr Clinical Services Manager

Victoria joined The OT Practice client management team following over 7 years clinical experience working as an occupational therapist in statutory services and for private companies.

Victoria mainly works with our professional clients, such as case managers and solicitors, providing a comprehensive and timely service from enquiry through to assessment and treatment.

Through her experience working in the community and with inpatients, Victoria gained a broad range of skills, which are essential in her role as the Clinical Services Manager for The OT Practice. In particular she has a special interest in and knowledge of rehabilitation, equipment provision, moving and handling, older adult care, falls prevention and dementia care.

In addition to her clinical work, Victoria has management experience within an inpatient rehabilitation service, which she helped set up and led a multidisciplinary team. This combination of management and clinical experience, together with her passion for OT, gives Victoria the insight, knowledge and commitment to provide her clients with an exceptional level of service.

Kate Smith BSc (Hons) Physio

Clinical Services Manager

Kate is our Clinical Services Manager who, with her dedicate team, looks after our private clients, including both adults and children.

More about Kate

Kate Smith BSc (Hons) Physio

Clinical Services Manager

Kate is an experienced physiotherapist with a background in inpatient care, where she worked closely with OTs to provide holistic rehabilitation and care. This experience combined with Kate's particalar interest in rehabilitation, moving and handling and living well with and beyond cancer, gives her an ideal foundation for supporting our private referral clients, as well as the team she directs and manages.

Shannon Darby

Clinical Services Manager

Shannon is our Clinical Services Manager who supervises our Education team looking after referrals, including EHCP assessments, from schools and our public sector clients.

Amy Grannell

Client Coordinator (Case Management Team)

Klaudia Wluka

Administrative Assistant (Private Clients Team)

Jason Taylor

Administrative Assistant (Case Management Team)

Lallita Joshi

Administrative Assistant (Education Team)

Laura Hajduga

Client Coordinator (Private Clients Team)

Zarra Ellis

Administrative Assistant

Katalin Gazdag

Administrative Assistant (Case Management Team)

Key Accounts Team

Our team responsible for delivering large or ongoing projects.

Matthew Bertram

Group Operations Director

Matthew is responsible for the delivery of clinical services across all divisions, overseeing the operations of our Client Management teams, Key Account team and Therapists. He is also our Safeguarding lead.

More about Matthew

Matthew Bertram

Group Operations Director

Matthew joined The OT Practice after working in the case management industry for over 10 years, focussing mainly on catastrophic injuries.

He worked in a management capacity and was responsible for introducing systems and processes to significantly enhance quality and efficiency and achieve strong growth. He has managed teams of health professionals in the delivery of clinical services involving complex cases and gained exposure to a broad range of clinical areas within rehabilitation/case management, such as paediatrics, brain injury, spinal injury, psychological trauma, amputation and complex orthopaedics.

At The OT Practice Matthew is responsible for overall service delivery and oversees our clinical team of Client Managers. He is also the company's Safeguarding lead.

Stuart Lees

Senior Account Manager

Stuart is responsible for the delivery of services across our portfolio of large customer projects, ensuring we provide excellent value and customer experience for our clients.

Kerri Lancaster

Key Accounts Executive

Sandie Samuels

Key Accounts Executive

Danielle Lochinger

Administrative Assistant

Claire Oates

Administrative Assistant

Sophie Cunningham

Administrative Assistant

Claire Gravestock

Administrative Assistant

Hannah Crossley

Administrative Assistant

Therapist Network Team

Our team responsible for the management of our network of expert therapists across the UK.

Sarah Doyle BSc (Hons) Physio

Therapist Network Director

Sarah is responsible for our Therapist Network, including finding talented OTs to join our team, providing support to new joiners and ongoing development for existing members.

Paul Cooper (PGDip) OT

Professional Head of Occupational Therapy

Paul is responsible for clinical leadership and governance across The OT Practice ensuring we deliver best practice, high quality care to all our clients.

More about Paul

Paul Cooper (PGDip) OT

Professional Head of Occupational Therapy

Paul has experience as clinician and manager working across various inpatient physical and mental health settings, as well as in community rehabilitation teams for the NHS. He also has extensive clinical experience in adult social care, and as a national adviser for the Royal College of Occupational Therapists.

In his role as Professional Head of Occupational Therapy, Paul is responsible for leading our nationwide team of clinicians in driving best practice, high quality care, clinical governance and effective clinical leadership across The OT Practice.

Hollie Mulberry

Resource Manager

Leanne Flynn

OT Network Manager

Sam Wade BSc (Hons) OT

Lead Occupational Therapist – Paediatrics

Lisa McKnight

Marketing Manager

Business Development Team

Our team that assists prospective clients and looks after our existing customers.

Ian Charlton

Business Development Director

Ian is responsible for the team that assists our prospective clients and ensures relationships with our existing customers are well looked after.

Daren Pemberton

Head of Sales

Daren works with our prospective business clients looking for tailored solutions, immediate or longterm. He collaborates with new customers to identify and understand their needs, and facilitate contractual arrangements.

Sharon Howell

Operations Manager (Project Mobilisation)

Operations & Practice Management

Our staff managing day to day operations in the office.

Sandra Roberts CIPD

Practice Manager

Sandra is our Practice Manager in charge of facilities and the day to day running of the office, as well as overseeing our internal HR and therapist registrations.

Chris Andrews

Financial Controller

Chris is our financial controller who oversees all aspects of finance at The OT Practice.

Colin MacKenzie

Head of Software Development

Alok Kumar

Developer

Mariia Parkhomenko

RECEPTION & OFFICE ADMINISTRATOR

Stacy Stander

Reception & Office Administrator

Our therapy team

We bring together a first-class team of several hundred OTs, chosen for their track record of professional excellence, specialist skills and integrity.

Find out more

Join our therapy team

We welcome enquiries from talented OTs interested in joining our team, even if you are not currently in independent practice.

Benefits of joining

Careers at The OTP

Interested in becoming a member of a trusted, fast growing team who are focused on strong client relationships and quality care?

See vacancies