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We are still providing services during the lockdown. Please call for more information and costs.

A message to all our clients, referrers and commissioners

Given the evolving situation in relation to COVID-19, please see below the measures that we are taking in order to protect the health and wellbeing of our clients, their carers, our staff and our community therapy team.

The OT Practice is an agile and resilient business, we have adopted a responsible and pragmatic approach and we are committed to continuing to provide the highest quality of care and service to all clients and stakeholders in these challenging times.

We are closely following the advice published by the UK Government, NHS England, Public Health England, Local Education Authorities and Councils. In addition the governing body for our profession, the HCPC, have produced guidance for practicing occupational therapists. We continue to monitor and respond to this guidance as necessary.

Face to face appointments

We are triaging our clients and new referrals through a clinically robust risk assessment process to allow us to identify when it is necessary for us to complete a face to face visit in the community. These are deemed as essential visits and will need to meet one or more of the following criteria: to prevent hospital admission, to facilitate a hospital discharge or to reduce significant risk to the client or others. In these scenarios a strict process will be followed to reduce the risk to all parties.

Online appointments

In these changing times we are proud to now be able to offer assessments and treatment sessions using online technologies. This allows us to offer clinical input where the client remains in their own home and the therapist assesses them remotely, eliminating any risks around infection control and allows us to offer timely appointments. This model is already proving very successful and being requested / authorised by many commissioners. However we recognise it will be an unfamiliar concept for many clients and we will discuss the option with both the commissioner and client to ensure this is the most appropriate approach prior to proceeding.

Our office team

Our office team are safely working from home in line with the latest guidance and this transition has been implemented seamlessly thanks to our robust business continuity planning. We are receiving enquiries and referrals as before through the usual methods of phone (0330 024 9910) and email ( or the relevant individual mail address).

Appointments for children

Where a child has an EHCP we are able to deliver interventions in their own home to maintain therapeutic input and progress towards goals.

Occupational therapy is grounded in helping individuals adapt to ‘a new normal’, something that has never been truer or needed more than in the current circumstances. Whilst this is an unfamiliar landscape, we hope that by staying level-headed and agile, we will continue to meet the clinical needs of our clients, but also through a practical and well considered approach support the efforts of our frontline healthcare colleagues.

With the current pressures on the health and social care system, the team at The OT Practice are working to provide services to as many clients in the community as possible. We are here to support you in this challenging time and extend a big thank you to all of our clients and commissioners for yours in return.

Nikki Thompson Founder & Executive Director

OT Practice Online

During the current pandemic we are continuing to offer a range of OT & SLT services, via online video or telephonic assessments & interventions

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In the community

In cases where OT assessment and intervention is not possible remotely and is essential in order to keep an individual out of hospital, to support a discharge or where there is significant risk, we will endeavour to make visits to client's homes

More about OT Practice Online services