Call on 0330 024 9910

Call for more information and costs or if you are enquiring for yourself or a family member you can use our online cost guide for individuals.

Working with Housing associations

With extensive experience working with housing associations to deliver assessments and reports, our broad knowledge of the sector makes us an excellent choice to support large projects or individual resident's needs.

Why use The OT Practice?

We understand the importance of prompt, reliable and high quality care when it comes to choosing occupational therapists for your housing projects. We offer:

  • Simple, transparent, fixed fees inclusive of travel costs, with reductions for bulk referrals.
  • An office-based account manager as a single point of contact to maintain consistent communication and service delivery.
  • Extensive experience delivering support services to housing associations during phases of regeneration, renewals or new builds.
  • A tiered pricing structure tailored to housing associations ensuring you only pay for the scope of service you need for each referral.
  • In addition to assessing residents in their current home we do off-plan, void and new build assessments.
  • For large regeneration projects we offer a pre-assessment qualification review service, completed by a qualified OT, where we survey all residents to see if an OT assessment is needed.
  • The largest nationwide network of private occupational therapists in the UK, ensuring we are able to provide housing specialists local to your projects.
  • A strict selection, interview and registration process for OT Practice therapists to guarantee the highest standards.
  • No waiting lists - we will agree turnaround times for referrals and KPIs that work for you.
  • All deliverables are QA checked by a dedicated QA team.
  • A large network of relationships with leading equipment suppliers.

Your projects

We appreciate the importance of a bespoke service that fits seamlessly with your other deliverables and work schedules, and so we have no one-size-fits-all packages - all our quotations and Statements of Work are tailored to your individual requirements.

A dedicated in-house Account Manager will provide management and administrative support to ensure the project is delivered on time and in budget.


Assessments & reports

Our comprehensive assessments of residents with additional needs also contain specifications and drawings to ensure accurate communication of knowledge, so that installed fixtures meet both present and future needs.

Design consultation

Our housing team provide consultation services to construction companies engaged in new builds and renovation projects to ensure accessibility and compliance with all relevant legislation.

Pre-Assessment Qualification Review Service

For large regeneration projects we offer a pre-assessment qualification review service, completed by a qualified OT, where we survey all residents to see if an OT assessment is needed.

This involves completing a standardised questionnaire, that provides a basic review of the needs of all residents within each dwelling within the scope for your project, with the aim of determining whether any of the occupants need a full OT assessment.

New build and void properties

We can assess residents who have been identified as having adaptation needs and are being moved to another vacant property that is void or a new build. We will visit the resident’s current property and new proposed property to establish needs and adaptations required in their new property.

Off-plan assessments

If a resident is being moved to another property that is at the planning stage or currently under construction (or their current property is undergoing major planned works) we can conduct an off-plan assessment.

The OT will visit the resident’s current property and also conduct a review of the new property plans to establish needs and adaptations required in their new property.

Our approach to working with housing associations

Through working with housing associations for many years we have gained a thorough knowledge of their specific needs and have tailored our services to match. There are three core elements we believe are critical to delivering exceptional service to housing associations.

Our management team

From the point of initial enquiry, you will have an experienced, office based account manager as a single point of contact always available by phone or email, who will manage the project throughout to ensure the quality, consistency and timeliness of our service delivery.

Our processes & systems

We manage many cases at any one time and have hundreds of OTs working in the community so ensuring every case runs smoothly requires dependable processes and systems. We have refined our processes and invested in bespoke systems to provide the foundation to The OT Practice operations, always ensuring the experience for our clients is enhanced not encumbered by any processes or systems we use.

Our nationwide team of therapists

We have the largest team of private OT’s in the UK and all passed a strict selection, interview & registration process to ensure we only have the best therapists on our team. Clinical skills and experience are essential, but to become an OT Practice therapist our team members must demonstrate a track record of professionalism and the right attitude to customer service, as well as having an energetic and innovative approach.

Can we help?

Call 0330 024 9910 and speak to a Client Relationship Manager
Or email

Some companies & organisations we have worked with

Grand Union
Aspire Housing
Believe Housing
Help & Care
Waverley Borough Council
Lawray Architects
Guildford Borough Council
Bracknell Forest Council

Supplier agreements

If your team are likely to make multiple referrals then we would be happy to discuss how you might benefit from a more structured Service Level Agreement and to establish if there is any scope for volume discounts.

Client feedback

Can we help?

Call our client managers on 0330 024 9910
Or email

Our client’s experience

When Grace was 22 years old she was involved in a serious road traffic accident. Her spinal cord was partially severed resulting in paralysis from her chest downwards. The OT Practice Housing & Equipment team worked with Grace to understand and achieve her goals.

Hear from Grace how OT helped her

Commonly asked questions by housing associations

Do you provide nationwide coverage?

We have a nationwide network of professionals, allowing us to pull together project teams from an extensive network in every region of the UK.

Find out more about the locations we cover and how our OT’s can help.

Do you work on regeneration projects?

Yes, our occupational therapists are experienced in helping housing associations deliver regeneration, renewals and new build projects. What ever the needs of your organsiation, please give us a call to discuss them and see how we can help.

What project management systems do you operate?

Each project has a dedicated OT Practice project manager who is responsible for the smooth running and timely delivery. They are office based allowing them to be on the end of the telephone or email for any day to day queries. We have staged project monitoring meetings with the client and provide progress reports at pre agreed intervals. In addition all our projects are managed through our online and bespoke project management software that allowing the client access to monitor real live progress whenever they wish.

How many OT's do you allocate to a project?

Depending on the client's timeframes and the volume of work to be delivered we will allocate the number of OT's required to ensure the project is delivered on time.

What on going communication would we have during a project?

Your dedicated project manager is on the end of the phone and email for any day to day queries that you may have.

On larger projects we also set review meetings either weekly or monthly and provide project progress reports. In addition to this our projects are managed via an online project management system that you will have access to allowing you to review progress in real time.

What size of projects can you work on?

We are experienced in all size of projects with housing associations. Whether it be a large regeneration project of 500+ homes, a new build project where we meed to match a property with residents individual needs or a one off assessment, our team can help.