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Innovations

Our news & press

UPDATE: Customer Portal three months on

Three months ago we launched the Customer Portal, providing our regular referrers with a new way of working. Find out how's its going and what's new.

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Our news & press

COMING SOON: Report Writer — transforming the way we write reports

In the next few months we will be rolling out our new report writing platform more widely, following a successful beta launch 6 months ago.

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Our news & press

JUST LAUNCHED: Practice Plus Customer Portal

This month we have launched our customer portal enabling referrers and managers to manage their cases online - accessible across any device offering a new level of control, transparency, efficiency and convenience.

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Our news & press

Clinical Governance at The OT Practice

In this article Paul, our Professional Head of Occupational Therapy, reflects on the structures, process and systems The OT Practice has put in place under his clinical leadership, to ensure we are achieving a high level of professionalism and robust clinical governance.

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Our news & press

CASE MANAGERS: Managing 3rd party cost approval (where someone else is paying)

Often case managers require a third party such as a solicitor, who is funding an assessment or ongoing intervention, to approve our terms and conditions of business. In this article find out more about our recently launched automated online approval system for 3rd party funders.

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Our Experts' Blog

Case Manager’s Handbook: Working with The OT Practice

We have recently published a comprehensive guide to working with The OT Practice covering everything from prices, outcome measures & PSFS scoring, QA, people you work with, governance & compliance, our specialist teams and much more.

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Our news & press

Chris Hall: Evolving our clinical services - now & next

Our Clinical Services Operations Director, Chris Hall, discusses how feedback from case managers has been used to make processes more efficient whilst still maintaining the high quality and effectiveness of our services. In this article he explains some the changes that have been implemented.

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Our Experts' Blog

Delivering care remotely: lessons learnt

With the status quo being challenged, we have experienced a new and enlightening perspective on the delivery of occupational therapy in the community. Nikki discusses 9 key benefits of delivering care remotely.

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